Refund Policy

At ROVE IPTV, we strive to provide our customers with high-quality IPTV services and an exceptional viewing experience. To ensure clarity and fairness, we have established the following refund policy:

1. Trial Period

• Free Trial: ROVE IPTV offers a free trial period for new customers to evaluate our service. During this trial period, users can assess the quality and features of our IPTV services without any financial commitment.

2. Subscription Purchases

• Post-Trial Subscriptions: We do not offer refunds for subscriptions purchased after the trial period has concluded. This policy is in place because our services are accessible immediately upon purchase, and users are provided with ample opportunity to evaluate the service during the trial period.

3. Subscriptions Without Trial

• Refund Requests: If you are unsatisfied with our service for a valid reason, you may request a refund within the first 7 days of your subscription. Please contact our customer support team at [email protected] to initiate the refund process.

4. Exceptions

• Technical Issues: In cases where users experience significant technical issues from our side that cannot be resolved by our support team, exceptions to the no-refund policy will be considered.

5. Force Majeure

• Force Majeure: ROVE IPTV shall not be liable for any failure or delay in providing services due to events beyond our reasonable control, including but not limited to natural disasters, war, terrorism, strikes, or other unforeseen circumstances that prevent us from fulfilling our obligations.

5. Contact Us

• Support: For any questions or concerns regarding our refund policy, or if you need assistance with your account, please contact our customer support team at [email protected].

By purchasing a subscription with ROVE IPTV, you acknowledge and agree to our refund policy. We appreciate your understanding and look forward to providing you with an excellent IPTV experience.